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2008 Workshops (see our Home Page for registration forms)
Basic Mediation:
Feb. 8-9, May 2-3, Sept. 12-13
12 CEUs: Ohio counselors, nurses, social workers
12 CLEs: attorneys
Advanced Elder Mediation:
Mar. 14, June 20, Oct. 17
6 CEUs: Ohio counselors, nurses, social workers.
BENHA approval # 91-L-08 for Ohio
Licensed Nursing Home Administrators
Ethics for Therapists:
J une 18, Oct. 10
3 CEUs: Ohio counselors, nurses, social workers
Marketing your Private Mediation Practice:
May 23, Oct. 3 (No CEUs)
Continuing Education and Staff In-services
NCS educators offer a wide variety of topics and formats
from which to choose. Presenters include:
Rebecca Allgeier, LISW
Janet Asche, LISW
John Bertschler, PhD
Patricia Bertschler, MA, PCC
Debra Day, MS (Atlanta, GA)
Norma Delp, MA, MS
Susan Fee, PC
Santiago Feliciano, Jr., JD
Kim Langley, M.Ed.
Mark Newton, JD, M.Ed.
Faith-Based Retreats by
Kim Langley, M.Ed. |
Holiday-Centered Presentations |
- Spirituality of Parenting
- Living with Simple Abundance
- Mother's Tea
- Stress Management for the Spiritually Awake
- Personal Passion: Living Life Alive!
- Quilts in Women's Lives
- Spirituality of Optimism
- Women in Scripture, Women like Us
- Raising an Optimistic Child
- How to Talk so Kids Will Listen and How to Listen so Kids Will Talk
- Raising Cain & Abel: Contemporary Strategies for Bringing up Boys
- Siblings without Rivalry
- Authentic Self-Esteem for Children in the New Millenium
- Less is More: Raising a Thinking Child in a Consumer Society
- Helping your Child to School Success
- Problem-Solving as a Discipline Strategy
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- Managing Holiday Stress
- Spirituality of Advent and Christmas Customs
- Spirituality of Lenten and Easter Customs
- Celebrating Family Festivals Year-Round
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Presentation List
Adolescent Depression/Suicide/ Creating Classroom Community
Topics related to adolescent development include recognizing
signs and symptoms of adolescent depression and suicide,
identifying goals of misbehavior and discouragement in
children/teens, recognizing influencers on adolescent behavior,
and applying practical techniques in the classroom related
to effective teacher behavior. This workshop can be tailored
to include one section or more depending on audience needs.
(1-6 hrs.)
Angry People, Angry Conversations: Practical Interventions
Anger and aggression are common problems social service professionals
encounter when trying to assist clients or caregivers.
Unmanaged anger can quickly escalate into aggressive both
at the giving and receiving end of the upset. This workshop
will demonstrate how to assist clients in developing skills
to reduce and manage anger that will stop "automatic" aggressive
responses long enough to consider constructive alternatives.
(1-6 hrs.)
Becoming a Director of Positive First Impressions: Making an impact w/ client/families
A strong correlation exists between customer service/ patient care and patient satisfaction scores (Press-Ganey findings, 1999). Review differences between standard and superb levels of service, the impact of non-verbals, impressions made on the phone and in person, and differences between poor and active listening. (1 hour)
Bereavement: The Mourning After
Dealing with loss-whether by death, move to a nursing home,
change of occupation or other-elicits a number of emotions
such as anger, hopelessness, sadness, or despair that must
be dealt with. This workshop examines the nature of bereavement & offers
activities/exercises that can help those dealing with loss
of many kinds. (1-3 hrs.)
Chemical Dependency in Older Adults
With an aging population comes a problem few are addressing: Chemical Dependency and Poly-substance Abuse among older adults. This workshop addresses the scope of the prolem, signs, symptoms, and interventions.
Communicating with Residents Suffering from Dementia
Communication is often problematic both for the sufferer of dementia who struggles to get his/her point across and for the staff who often misread cues, assume what the resident needs, and at times mistakes miscommunication for misbehavior. Learn practical techniques for speaking to, guiding, redirecting, and listening—sometimes with the heart—to what dementia sufferers are truly trying to say. (1-2 hours)
Compassionate Candor: The Art of Assertiveness
Identify differences among the assertive, aggressive, and
passive-aggressive styles, learn practical approaches to
assertiveness at home and in the work place, leadership
styles, effective listening and other forms of communication
(1-6 hrs.)
Bullying (adapted for school bullying and workplace bullying)
The phenomenon of bullying deserves special scrutiny by parents,
educators, and students concerned with violence prevention.
Seriously underestimated by students and adults in terms
of prevalence and harmful effects, it is critical to raise
awareness between the link between bullying and long term
violent behavioral. Interventions with bullies differ from
mediation and other behavioral interventions with non-bullying
types. This seminar overviews the background and psychological
construct of bullying, offers a model for intervention
on both broad and focused levels, and offers insight from
the point of view of the victim. (1-5 hrs.)
Conflict in the Workplace/Change
Interpersonal relationships, stress, productivity, morale,
creativity, absenteeism, financial growth, overall health,
willingness to change and more, have a high correlation
with conflict. This seminar looks at matters such as effective
communication, listening skills, leadership development,
willingness to adapt to change, and teaching participants
to problem-solve using conflict resolution skills. (1-3
hrs.)
Domestic Violence Grown Old: When Elders Abuse
This workshop covers causes of D.V. in seniors, perpetrators
and those at risk especially elder women, indicators of
DV for which to look in professional or home settings,
and steps to take. (1-3 hrs.)
Effects of Divorce on Children
When asked what is the single most difficult experience of
a child's life, even adults will say in retrospect it was
the divorce of their parents. With as high as 2 out of
3 marriages ending in divorce, the effect on children is
devastating when exposed to ongoing parental conflict and/or
poor parenting skills. This seminar explores effects
on children as to gender differences, parenting approaches,
step-parenting, and other relative issues. (1-3 hrs.)
Elder Mediation I & II: Resolving
Conflict among Families, Assisted Living, Nursing Homes,
Hospitals
"They're trying to take my car keys away." "My
family wants to put me in a nursing home, but I'm not going
anywhere!" These and other matters related to the aging
process often place families in turmoil with caregiversassuming
a "parental role" trying to make decisions as seniors
resist tooth and nail. This seminar explores the into conflict
resolution strategies that engage the non-dementia senior in
the decision-making process. (1-3 hrs.)
Elders Abusing Elders: Part I Overview of Dynamics
Of growing alarm is the frightening and dangerous trend among
elders with dementia or agitations to aggress toward each
other in residential care facilities. In a Washington D.C.
report to the Senate panel in 2004, experts reported almost
700,000 of our nation's 4 million seniors with dementia
become violent. This introductory workshop overviews causes
of abuse relative to the resident and to the delivery system,
and makes general recommendations for improvement. A short
video from the perspective of a wife/victim is shown. (1
hr.)
Elders Abusing Elders: Part II Resident Aggression toward
Other Residents and Staff
Dealing with the increasing numbers of elders with dementia
or agitation who aggress toward family, staff, or other residents
is of growing concern in residential care facilities. Frightening
situations, serious injuries, and occasionally even homicides
must be dealt with to lower risk of serious harm. As the
population ages, staffs must learn to grapple with this trend
now and give priority to trainings that addresses these challenging
and dangerous behaviors. This workshop gives specific interventions
for professional staffs and informal caregivers who interact
with aggressive elders. (1-2 hrs.)
Entitlement: Dealing with Aging Parents' After-All-I've-Done-for-You Syndrome
“Mother expects me to drop everything and come visit her in the nursing home whenever she calls. She just doesn’t get that I have a family and a job that I’m responsible for, too.” This dilemma is not uncommon among caregivers who, despite their best efforts, often find themselves conflicted over their personal needs and their elder’s sense of entitlement. Learn how to help identify older adult issues, reframe guilt, and create better balance in caring for loved ones. (1-2 hours)
Ethics for Mental Health Professionals. Beyond the duty “not to harm,” professional mental health clinicians bear responsibility at every level to practice ethically. We focus on the underlying “intimate” relationship, common ethical issues, internet counseling, disclosure matters and creating a professional will. (3 hrs.)
Geriatric Depression / Managing Difficult Behaviors (2 separate
workshops)
This seminar overviews signs and symptoms of late life depression,
managing challenging behaviors in residentialfacilities,
caregiver burnout, domestic violence in the geriatric population,
community referral sources , and a variety of treatment approaches.
(1-3 hrs.)
Harried With Children: Another Look at Misbehavior
Tips for parents of pre-school and school-aged children in
dealing with misbehavior. Influences on personality development,
goals of behavior, and strategies for encouraging positive
behavior are discussed. (1-3 hrs.)
Managing Family Dynamics concerning
End-of-Life Decisions Part I & II
Families in the midst of conflict often hold up care of hospital
patients or residents in retirement facilities. Learn practical
communication techniques in working with angry family members
and a 7-step mediation method whichhelps cut through conflict
impasse. (1-2 hrs.)
Moving your Marriage from Ordinary to Extraordinary
(Certified by Michele Weiner-Davis, author of Divorce Busting). Presenter: Kim Langley, M.Ed.
This interactive video seminar focuses on mastering skills
needed to make relationships more loving or to help clients
do the same. The workshop is for clinicians, couples, and anyone interested in
improving loving communication. This seminar is for you if:
you want to make the marriage a priority, you keep arguing
about the same old subjects, you feel angry, resentful, misunderstood
or hurt much of the time, you feel hopeless and are considering
divorce, you want to learn practical communication skills,
you and your partner want to grow in your relationship together.
We also include a strong emphasis on the spirituality of the marriage covenant and domestic church. (Special reduced pricing for churches) 10 hours with options for scheduling.
Mediation Training General, Business Mediation,
Healthcare Mediation. Call (440) 262-3000 for information
and training dates. Click here to
download program.
Self Esteem Development in Children: Tips for Parents
Participants will learn four components of developing self
esteem in children, active listening skills, when to give
or withhold compliments, and how to encourage the child
who seems to give up too easily. (1-3 hrs.)
Senior Suicide: When Life is No Longer
an Option (Dr. Laurette
Cocklin)
Of growing alarm is the staggering percentage of seniors
who suicide when they believe they are out of viableoptions.
This workshop investigates reasons why and preventive measures
to offer hope to the hopeless and helpless. (1-3 hrs.)
Sexuality and Dementia Residents: Managing Inappropriate Behavior
Inappropriate sexual behavior among residents with dementia often causes confusion, consternation, embarrassment and other sentiments both among residents and professional staff. This workshop explores the nature of the problem as well as practical interventions for addressing these behaviors. (1 - 2 hours).
Spirituality of Caregiving
Many talks on Stress and Burnout approach Caregiving from
a negative frame and fail to include the joy, commitment,
and incredibly strong spirituality of the Caregiver. This
talk recognizes, encourages, and motivates the Caregiver
for a spirit of sacrifice, generous, loving heart, and
connectedness to God by virtue of the decision to give
of oneself. (1 hr)
Stress Management and Burnout
Slowing Down in a Revved-up
World Signs/symptoms of burnout, practical approaches to
managing stress at home, at work, in relationships. (1-6
hrs.)
Team Cohesiveness in Times of Critical Care Decisions
This workshop looks at team dynamics, assertiveness techniques,
and steps in mediating family or staff disputes
Treatment Strategies for Low-Grade Trauma
Long past a tragic event, many people carry with them emotional
baggage and symptoms that spill over into their personal
and professional lives. This workshop explores symptom
levels, variables affecting treatment choices, and 8 models
applicable to a wide variety of people in our private practices,
agencies, parishes, EAP work, or places of business. (6
hrs.)
Wellness in Transition: Models for Clients and Helping Professionals
Examines major aspects of one's life patterns as related
to physical, spiritual, social, mental, emotional and financial
well-being; offers practical approaches to achieving balance
as we face the inevitable transitions in life whethe
through
aging, children "leaving the nest," divorce,
loss of job, change in career plans, etc. (1-3 hrs.)
Other topics inlcude:
The Science of Optimism
Case Review and Best Practices (Private clinical practices only)
Grief and Dementia from the Caregiver's Perspective
Grief in the Workplace: Understanding How to Help
Holiday Stress Management
Prayer and the Elderly
Re-establishing Trust when it has been Broken
Alzheimer's and Dementia 101
Caregiving for Persons with Alzheimer's and Dementia
Caregiver Burnout and Managing Stress
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