Roger Kassouf owner of the Home Design Center/Kassouf Construction in Brecksville, Oh., looks over a contract with mediator, John Berstchler. Related Articles... Methods to Achieve Burnout - Secrets Every CEO Should Know Minimize Holiday Stress at the Office What’d ya say? Learning the Art of Effective Listening Advantages of Mediating Real Estate Disputes Related Speaking/Training Topics... Anger Management Assertiveness Training for Lions and Kitty Cats: Achieving Balance in Communication Business Leadership Academy Conflict in the Workplace/Change Diversity Training Geriatric Depression and Late Life Issues Phone Etiquette, Customer Service Respectful Communication—Even with Difficult People Stress Management and Burnout Treatment Strategies for Low-Grade Trauma Wellness in Transition: Models for Clients and Helping Professionals

Business Mediation
Workforce or business mediation is a process in which a neutral third party, the mediator, helps parties resolve differences to their mutual satisfaction.
Some types of business mediations include and are not limited to:

• Business merges
• Partnership contracts
• Sexual harassment
• Construction disputes between contractors/vendors/home-owners, etc.
• Warranty breaches
• Age discrimination
• Gay/lesbian discrimination
• Workplace bullying
• ADA disputes
• Hospital or nursing home negligence

Learn more about the 6 steps of medition here.

NCS mediators also have background work experience in the fields of law, real estate, engineering, diversity, behavioral health, human resources, training, business development, debt and credit, and ministry. Because we can tap into expertise in these fields, we bring a wealth of knowledge and creative insight into the conflict resolution arena.

Medical Mediation
Any situation in which a dispute arises in a healthcare setting has the potential to be effectively mediated. Disputes may involve:

• Families
• Caregivers
• Patients
• Hospitals
• Emergency centers
• Nursing homes
• Retirement centers
• Insurance companies
• Drug companies

Outpatient physician/dental offices Mediation is private, less costly, less time-consuming, and far less anxiety-provoking than litigation. To learn if mediation can help in resolving your dispute, please contact us for a free consultation.

Construction Conflicts?

• Problems with customers?
• Differences with the trades?
• Threats of expensive litigation?
• Want to save repeat business?

Dispute with your home builder? The process of mediation can benefit construction owners, contractors, the trades, and homeowners in conflicts that seem destined for the courtroom. To learn if mediation can work for your dispute, contact us for a free consultation.

Facing a debt or credit crisis?

• Problems with account receivables?
• Vendor pay issues?
• Threats of garnishments and/or judgments?

To learn if mediation can work for your dispute, contact us for a free consultation.

Business Leadership Academy: Joint Venture with Notre Dame College

NCS and the Professional Development Department of Notre Dame College of Ohio have joined forces in developing a Business Leadership Academy, begun in September, 2003.